It looked like it had been dropped on one corner. But again zero proof that the item was actually in the box. For further information, search "insurance" on the USPS site. I got a package shipped to my home that they damaged and the contents on the inside were bent (it was a pc in a metal case, and it looked like the case had been smashed with a forklift because it was literally bent in half inside the box). Protect your USPS ® shipments with added insurance, signature services, and delivery confirmation. I immediately contacted the seller via eBay to verify the guitar didn’t have those issues when he mailed it and to verify he insured the guitar when he shipped it. Don’t forget to review your USPS insurance claim information. I wanted to file a claim for postage, but they don’t offer online claim but just a phone number 1800-222-1811 to call for instructions on how to file a claim. I send all information requested. In other words, they won’t pay you $500 for repairs if the item is only worth $100. An Idaho man has sued the USPS for denying his insurance claim despite the fact the agency acknowledged it was unable to find the items that had been inside his package. This is where USPS employees come to vent and talk shop. You have zero proof that what you sent was in that package. Occasionally during our FREE TIME, we try to help customers with any questions they may have. 5 Types of Credit Card Users – Credit Card Company Perspective. The guitar was reasonably in tune, so I strummed it for a while, then decided to really give it the once-over. Since this was a new purchase, the receipt was the only proof of value The USPS required. Why even ship a damaged item? Anita, How long should I wait to file a claim for a missing package? USPS insurance . The package was delayed due to service failure. USPS insurance claims aren’t limited to only the sender; the recipient can also file one, too. By mail: Call 800-ASK-USPS (800-275-8777) to have a claim form mailed to you. Filing a claim is pretty easy, especially if you do it online, which is the preferred method according to the Post Office worker I spoke with. How to win a usps insurance claim ile ilişkili işleri arayın ya da 18 milyondan fazla iş içeriğiyle dünyanın en büyük serbest çalışma pazarında işe alım yapın. Put in a missing mail search. Thanks for the info, filed mine online about a week ago and no response yet , hoping for the best. I had to box the item and have FedEx pick it up to have it inspected before I could get my money refunded. The Post Office may also send you correspondence for your specific claim. Called on 9/8 to ask if they had the proper form yet. You will need to bring this to a US Post Office to have the Post Office workers inspect the box and shipping material for damage and the ensure the item was adequately packed. Whoa! 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